In recent years, the Internet has made the general shopping experience much easier and far more convenient for many Americans. When a loved one has been cremated, family members can now choose from hundreds of online vendors that specialize in urns and no longer have to visit their local cremation providers to select the urn that best memorializes their loved one.
While shopping online is associated with multiple benefits, friends and family members who shop for urns must take steps to make sure that they are purchasing an urn from a reputable vendor that is selling quality products.
Here are tips you can follow when shopping around for cremation urns online.
Learn more about the urn vendor or company
When browsing websites that sell urns, look for “About Us” and “Contact Us” pages that reveal more about the company and its experience with selling cremation urns. If these pages do not exist and contact information is nonexistent, then the company may not be legitimate and you might be better off finding an urn vendor with a website that reveals more about the business.
Review all shipping and guarantee policies
Verify that the urn company has good shipping and guarantee policies and will work with you to replace a damaged or missing urn. If you plan on ordering a customized urn that has been engraved, verify that you can return or receive a refund for urns with engravings that are low in quality or have been misspelled.
Verify that the website is secure
When you’ve reached the checkout phase after choosing an urn, verify that the logo of a lock is displayed in the toolbar of your Web browser. The lock logo indicates that your browser session is secure, and that your credit card and payment information is being sent safely to the company via the Internet. Do not make purchases from unsecure websites that could compromise your payment information and identity.
Verify that there are no hidden fees
Speak to a customer service representative or read all fine print before buying an urn to verify that there are no hidden fees associated with your purchase. You can also search for consumer reviews online to learn more about the company you’re buying an urn from.
At Heartland Cremation, we understand that cremation is a simple and worry-free way of remembering and memorializing your loved one, and that is why we will work with you in arranging a simple cremation service. For more information, please contact Heartland Cremation at one of our greater Kansas City area locations.